It’s much more cost-effective and efficient to keep the employees you have rather than hire and train new ones. How do you retain your best workers

Managers should strive to create environments that engage employees and bring out their best.

Just like in any small business environment, some retailers too closely oversee their teams and create an uncomfortable workplace.

Keeping your team happy and productive at the height of the busy season requires keen observation and effective communication from the boss.

You’ve heard all the groans when announcing everyone needs to gather in the conference room. But well-planned staff meetings will make your business better.

They can be a challenge, but if you handle your 18- to 36-year-old crew members wisely, you’ll have a smart, capable, and eager workforce.

Information on your business, your competitors, your environment and your customers will help you better manage your store.

An employee’s age doesn’t affect their engagement with your company as much as how long they’ve been on the job does.

Meeting with employees individually fosters accountability and shows appreciation.

Operating a small business with no technology staff means poaching valuable work time to keep systems current. Here are some tips for a smooth upgrade.